User Friendly
August 08, 2024

User Friendly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

GoTo Connect helps our organization in setting up a meeting, especially we are in a remote set up and our team members are in different countries and time zone, you can easily connect with your teammates. Is it also sometimes use as platform for webinar. It is very convenient to use and use friendly, even for first time users. Easy to set up and create an account.

Pros

  • Meetings
  • Webinar
  • Chat
  • Voice

Cons

  • Sometimes it suddenly wants to update
  • Good investment especially for a business that has a remote work set up
The new update of the app is just right for everyone. I have been using GoTo Connect since I started working in my current company. I just realized that this platform is much better to use in terms of virtual meeting and webinars. It is user friendly and overall it is good.
I just discovered the GoTo Connect here in my current company, I have been using other platform before, but this app is just right for me and in my remote set up job. Since then, I never used other platform since it has features that I really like, such as recordings, reactions, message feature.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Every Mondays and Fridays we have a team meeting, where we discuss our Work in Progress on each task. GoTo Connect is the platform that we use because we can easily connect to each other. Sometimes, we have urgent concern that needs to discuss in a meeting, GoTo Connect is where we connect and talk.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10

Using GoTo Connect

14 - We are in an IT Consulting company and we only have a small team, but we often use GoTo Connect as a mean of our communication every day since we are located in different countries. We used it to set a meeting, webinar or even training with our dear clients.

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