Item: GoTo Connect
Rating: 8
Author: Verified User

Overall Satisfaction with GoTo Connect

Use Cases and Deployment Scope

We use this to host video calls, especially with clients that are in different time zones or use different video call systems. We have also used it as a way to record presentations as well.

Pros and Cons

Pros

Host Video Calls
Allow for collaborative meetings

Cons

Connectivity can be slow at times when you reach close to a meeting max attendees

Return on Investment

I don't know that it has had a positive or negative effect. If anything, it's a conversation starter because not many people use GoTo Connect.

All in One Platform

We currently have not implemented the other aspects of GoTo Connect yet.

Alternatives Considered

Google Meet, Zoom Phone and Microsoft Teams

GoTo Connect is a higher-quality product. It is easy to use and easy to integrate with our other systems. We have been looking into different programs (there are so many) and GoTo Connect has a more professional interface.

Key Insights

Do you think GoTo Connect delivers good value for the price?

Not sure

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Connect go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Connect again?

Yes

Other Software Used

Microsoft Teams, Google Meet

Likelihood to Recommend

We find it a great meeting program for teams of various sizes across various time zones. We had a last-minute all-team call, and it was very easy to send out a meeting link/invitation and get everyone on the call. Everyone had a seamless time joining and collaborating with conversation and screen sharing.

GoTo Connect Feature Ratings

Comments

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A great platform for remote teams

Modules Used