Simple, reliable and great audio
September 09, 2024

Simple, reliable and great audio

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

Having meetings with high audio and screen sharing quality while the software is pretty easy to use for non-techies. Basic meeting features should be available and the software should be stable and reliable so that the meeting doesn't have much interruptions. It should also be easy to schedule the meeting and remind participants via email.

Pros

  • Screen sharing
  • Reliability
  • Intuitive usage

Cons

  • Outdated design
  • Managing participants
  • Very simple and straightforward
  • No installation necessary - fast to use
  • Good for working with external companies
GoTo Meeting is cheaper but in general, both systems are comparable. Webex is also intuitive and offers good audio and video quality as well as basic online meeting features like screen sharing, whiteboard etc. We used GoTo Meeting with some external companies who find Webex too restricted when you are only participant in a meeting and don't have the software itself. So GoTo Meeting is more convenient when you don't want to install the software.

Do you think GoTo Meeting delivers good value for the price?

Yes

Are you happy with GoTo Meeting's feature set?

Yes

Did GoTo Meeting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Meeting go as expected?

Yes

Would you buy GoTo Meeting again?

Yes

It is very well suited for non-tech users which don't need any special features but just want to use a meeting software which is well structured and reliable so that the meeting doesn't have interruptions. High quality of audio and video is important as well as a intuitive design. It should be easy to add or remove participants from the scheduled meeting and also it's important to have a good overview over the currently attending people and a nice visualization of who is currently speaking.

GoTo Meeting Feature Ratings

9.8
High quality audio
10
High quality video
10
Low bandwidth requirements
9
Mobile support
10
7.5
Desktop sharing
10
Whiteboards
5
9.0
Calendar integration
8
Meeting initiation
9
Record meetings / events
9
Slideshows
10
8.0
Live chat
8
Q&A
8
4.0
User authentication
4
Participant roles & permissions
4
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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