User Friendly My GoTo Connect
May 27, 2021

User Friendly My GoTo Connect

Viky Thorat | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

User Interface and very easy to use and [the] quality is good. It has been used by engineering, supply chain and sales team. It is used by cross functional team to resolve multilocation conferencing issue[s] also [to] schedule internal and external meetings.
  • User friendly
  • Audio quality is good
  • Easy to schedule meeting and join meeting
  • Screen sharing
  • Need to reduce application start up time
  • Sometimes suddenly audio is stuck
  • Reduced cost
  • As such very less problems so no IT tickets
  • Easy communication across all the departments
As I was never [...] part of [the] deployment, so [I] don't know about this as I am [an] end user.
As far as [the] call quality concerns, it's good as I experienced and audio quality is good and video too but need [a] bit improvement on [the] video side.

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Connect go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Connect again?

Yes

For Internal [meetings] and where you need to share a screen with teammates, it's very useful and recommended.

GoTo Connect Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
8
Call recording
8
Call park
8
Call screening
7
Message alerts
8
Video conferencing
9
Audio conferencing
9
Video screen sharing
9
Instant messaging
9
Mobile app for iOS
Not Rated
Mobile app for Android
9

Using GoTo Connect

As I say Its user friendly because it [is] easy to operate and schedule meetings and join a call. Also it [is] very good to audio call and video call within the organization.

Upgrading GoTo Connect