Excellent, Easy to Use product
April 24, 2021
Excellent, Easy to Use product
Score 9 out of 10
Vetted Review
Verified User
Software Version
Growth
Overall Satisfaction with Heap
Heap is used by multiple departments across our organization, from Marketing to Product and Bizops. Heap helps our organization tie website and product data together to better understand our user journey and funnel. It helps us understand which programs are working better than others and helps us make better decisions about our go-to market and growth strategy.
- Builds beautiful funnel reports
- No need to pre-define events - Heap's pixel records all events on your website
- Easy to use UI and deep levels of customization
- So much easier to use compared to Google Analytics' clunky UI
- I'd love the ability to save my "group by" selection when I edit a query, without having to re-apply it each time.
- Increased web conversion rates
- Increased product engagement
- More confidence in making business, marketing, and product decisions
Heap stands out because, unlike Google Analytics, it helps us analyze both our SaaS product data as well as web data. As mentioned before, it's also much easier to use compared to GA, and has a much better UI. It also records and tracks all events on our website, which means we do not need to pre-define events as in the case of GA.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
I wasn't involved with the implementation phase
Would you buy Heap again?
Yes