Overall Satisfaction with Hootsuite Pro
We use Hootsuite Pro for our organization's social media marketing needs. It reduces the time spent on posting across multiple social media channels and allows us to schedule out these posts well in advance. We are able to track mentions of our Twitter handle as well asretweets, etc. It is easy to use and makes social media marketing simpler for a small company with limited resources!
- Easy scheduling of social marketing messages across multiple social media channels.
- Simple tracking of our reach and engagement with other social media users, including vendors and potential clients.
- Shortening URLs to allow maximization of our character limit for Twitter posts.
- Unfortunate that basic metrics are not available unless paid for.
- Would like to better track all company user handles, something that it may be capable of but [I'm] unaware of.
- Would like to see notifications of most popular posts, most likes, retweets, etc.
- Has made it easier to extend our reach socially
- Has helped us to simplify our social media tasks
- Had reduced the amount of time spent scheduling messaging, etc., freeing up our limited resources for more in-depth marketing activities.
Gremln has serious limitations and constantly required me to contact customer service due to software glitches and issues. Hootsuite is much easier to navigate and offers many more options - ease of adding graphics, scheduling multiple posts quickly, etc. Gremln was slow and each post seemed to take forever!