Great social media managing tool
February 01, 2018

Great social media managing tool

Daniela Belevan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite Pro

Our agency has been using HootSuite Pro for about 4 years. The whole organization uses it but mainly my digital marketing team and me.

We have issues posting with Instagram through Hootsuite. To do so, you have to download the Hootsuite app on your phone and then post to Instagram through the app. It's complicated and I wish we could do so from a desktop browser.
  • With HootSuite you can schedule posts ahead of time. It's hard to keep up with social media nowadays, especially if you post a lot for a client (or for yourself) on all different platforms.HootSuite is a great option for people who manage multiple accounts.
  • We're all busy nowadays. You can improve your productivity with Hootsuite which leaves you with time to do other important things for your company and deal with more important matters.
  • FREE for the basic account. The premium account is $19 a month for the basic account for 10 profiles. You can try out premium FREE for a month.
  • Outdated interface on the website. Old look and feel of the website. It needs to be updated to a more modern look. It's outdated and it gets boring to look at.
  • Some reports cost extra, around $50
  • Expensive if you have a bigger team
5 - We are an agency and the 5 of us work on digital marketing for our clients. We use Hootsuite to post on multiple platforms. It's easy for us to manage the accounts that way. We manage plenty clients with 3-4 social media accounts and it would be hard to keep up if we didn't have Hootsuite.
  • it has helped us be more productive with our work. we have more time to work on matters that are important for the growth of the business
  • hootsuite has helped up gain more clients because we now have a way to keeping up with the social media accounts that belong to our clients
  • it's a fair price for the amount of work that we use it for
We are HubSpot partners and we use the platform as well. But the difference is that when our client is NOT a HubSpot retainer, we manager their social media accounts with HootSuite. However, if they ARE HubSpot retainers, we manage their social media with HubSpot because we like to keep all the management in one single place.
HootSuite is perfect if you manage more than 1 social media account for your own business or if you manage for other clients. It keeps your social media accounts organized, and it's easy to post and attach image or videos. It may not be suitable for a small business to pay the premium price.

Hootsuite Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
6
Sentiment analysis
7
Broad channel coverage
7
Content planning and scheduling
8
Audience targeting
9
Content optimization
8
Workflow management
8
Automated routing and prioritization
8
Customer interaction histories
8
Paid media management
7
Campaigns and promotions
7
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
3
Pinterest
10
YouTube
10
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
9
Role-based user permissions & privileges
9
Mobile access
9