Hootsuite - Perfect... But Needs Improvements
April 12, 2018
Hootsuite - Perfect... But Needs Improvements
Score 7 out of 10
Vetted Review
Verified User
Software Version
Hootsuite Pro
Overall Satisfaction with Hootsuite
We are a company that manages 5 different brands and we use Hootsuite to help make the social media aspect a lot easier. For the most part, Hootsuite’s platform is quite useful for our day to day activities and we genuinely use it a lot for scheduling upcoming blog posts.
- Managing multiple social media accounts
- Providing a platform to manage multiple brands
- Giving real-time updates of the activity on your social media feeds
- Should find some way to reintegrate the now out of use Chrome plugin
- The interface could be a bit more intuitive as right now it appears a bit clustered
- Provide more robust support options for your clients
- Allows us to easily communicate with our customers for direct marketing
- Provides much quicker means of communicating with customers about customer service matters
- Improved the trustworthiness of our brand
We have evaluated other companies like Buffer, however, Hootsuite is still miles above where the competition is at.
Hootsuite Feature Ratings
Using Hootsuite
6 - They represent our customer service and marketing branches.