This guy is easy to use
January 24, 2022

This guy is easy to use

Sahil Madaan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Everybody is able to view activities leading to a lot of transparency and it is s source of truth for everybody. Also, one can access all the information at a click without going through the hassle of asking everybody else.

Pros

  • Hygiene Maintenance
  • Uptime
  • Source of truth

Cons

  • Integration capabilities
  • Better UI
  • Ease
  • increases sales rep adoption
  • revenue growth
  • marketing visibility
I have only used HubSpot.
They work hand in hand
Because of ease of use

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

It is best suited for salespeople who get access to all the deals with a click. Also, management can have a view of the pipeline very easily.

HubSpot CRM Feature Ratings

7.6
Customer data management / contact management
7
Workflow management
9
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
6
10.0
Case management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
CRM Project Management ()
Not Rated
9.0
Forecasting
7
Pipeline visualization
10
Customizable reports
10
7.7
Custom fields
10
Custom objects
5
API for custom integration
8
6.0
Role-based user permissions
10
Single sign-on capability
2
6.5
Social data
5
Social engagement
8
7.5
Marketing automation
8
Compensation management
7
5.0
Mobile access
5

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