Makes sales processes easy
April 30, 2022

Makes sales processes easy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Using HubSpot daily for my position in Sales, I can say it truly creates a much more effortless experience than previous CRMs I have used. The automations you can create and the ease of using dashboards in HubSpot makes my job so much easier and I am very happy with my company's choice of CRM.
  • Automations
  • Dashboards
  • Integrations (for example with Salesloft)
  • Speed (some things take a bit of time to load)
  • The academy that Hubspot provides highly increases it's rate of adoption within the company and helps the users be very independent in learning it
The UX is definitely more intuitive than the previous CRMs i've used.
i have used this in a previous company. It has not been a pleasant experience. The design is basically ancient and not really intuitive

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Works great with customising it to a company's needs.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
7
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated