Great tool for Marketing & Sales
September 14, 2022

Great tool for Marketing & Sales

Rebekah Longenecker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot helps us to keep all of our "Tasks" moving forward and be able to prioritize what needs to be done first and by which team member. It helps us stay organized with all of our pertinent information at the tip of our fingers. Makes staying on task and keeping our projects moving smoothly super easy!
  • Tracking
  • Reporting
  • Ticketing
  • Tasks
  • Customer Management
  • Nothing to complain about
  • Shorter wait times for our customers because we can track easily with HubSpot.
  • Easy to schedule and respond to customers compared to other programs that I have used in the past.
HubSpot functions great and has never had any issues. Support is great and is always ready to help solve any problems or questions you have. We love to create workflows for processes and manage new leads, which makes our life so much easier!
Makes for seamless between our Sales and Marketing teams. Our marketing team adds all the notes of past phone calls and emails so our Sales team knows exactly what correspondence has happened and any requirements the lead may have at a quick glance.
HubSpot CRM is by far the easiest to learn and manage. Great support team and is ready to help with any questions. We really enjoy all of the features that are offered in HubSpot!

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Automation helps us achieve customers that love us because we are in constant contact and no one is slipping through the cracks. We also love the ease of reviewing and monitoring tasks and projects! We prefer the kanban board for tasks so we can easily move tasks from one team member to another!

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
10
Compensation management
Not Rated
Mobile access
10