Hubspot is great for solopreneurs or enterprises, for SMBs there are better options.
September 28, 2022
Hubspot is great for solopreneurs or enterprises, for SMBs there are better options.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
Hubspot is a great platform for two different kinds of businesses in my opinion: solopreneurs who need a place to store customer data and notes along with a basic sales pipeline to track sales; and enterprise-level accounts. Why such a breadth? To get meaningful automation with Hubspot cost upwards of $800/month, which is simply not accessible to SMBs. However, they offer a generous free plan, and if you don't need automation, it's a great CRM.
- Deals pipelines.
- Storing emails/customer data in one place.
- Allowing you to track meetings and calls.
- Automation starter plans.
- Ability to implement goals throughout a workflow rather than simply an overall workflow goal.
- The ability to filter by "today".
- Better sales tracking.
- Easier to close deals.
Depending on the client and what I am doing, determine whether I recommend Hubspot or ActiveCampaign. ActiveCampaign has very similar Customer Experience Automation at a fraction of the cost. The UX isn't as good and it doesn't log emails per contact (only on deals), but it is a great tool. However, for an enterprise solution, Hubspot is certainly the way to go.
Do you think HubSpot CRM delivers good value for the price?
Not sure
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes