I love HubSpot CRM
September 30, 2022

I love HubSpot CRM

David Bilbrey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot CRM for inbound and outbound sales. The sequences in HubSpot CRM are easy to use. The user interface is very intuitive. In short HubSpot CRM removes the obstacles other CRM's put in the way and allows me to get to the dollar productive activities.
  • User interface
  • Campaigns(Sequences)
  • See all the info quickly and easily
  • Texting
  • Revenue growth
  • Shorter deal cycles
It is far and away the easiest, most intuitive CRM I've used. And I have used several major ones.
HubSpot CRM is more intuitive, easier to navigate, better reporting and saves me a to of time, especially over Salesforce.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is particularly good for outbound prospecting, follow up and deal management

HubSpot CRM Feature Ratings

Customer data management / contact management
Not Rated
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
8
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
10
Email marketing
10
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
7
Forecasting
9
Pipeline visualization
9
Customizable reports
8
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
10