Easy & productive
July 27, 2023

Easy & productive

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We tend to use it for outreach to provide service in staffing talent in various organisations. We use it to set up meetings with clients & give them an introduction to out services that focus on helping clients with their ERP & data science talent needs. We also you its for RFPs

Pros

  • Task reminders
  • Helps personalise content
  • & a seamless experience to import contacts
  • Very easy to use

Cons

  • Sometimes when we copy past a sentence to hubspot sequence from an document. When the person receives the email . The pasted part shows up in a different color
  • Options to duplicate sequences . & being able to edit them without editing the main sequence. (Cloning effects both sequences while editing )
  • A separate button to add the meeting link
  • Helps automate
  • Positive ROI
  • Easy reminders
Its user friendly & quick . You tube videos help understand better & the HubSpot academy helps user learns to makes best use of the product
Its transfer of contacts from sales to marketing . All data in one places & easily distinguishable
Its is so much easier to use

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Well suited for a longer automated outreach . less appropriate for personalised emails

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
10
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
10.0
Forecasting
10
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
10.0
Mobile access
10

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