KnowBe4-Security Awareness for Everyone!
Updated July 25, 2023
KnowBe4-Security Awareness for Everyone!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
KnowBe4 is used by the entire company. We use it to promote security awareness, for regular phishing campaigns and for training modules.
- Very configurable phishing campaigns.
- Good security/training modules.
- Integration with AD/O365.
- Reports could be better.
- I wish the phishing campaign could be just a little more flexible on scheduling.
- We went from 26% of our users clicking on simulated phishing emails to approx 5%. That's a GREAT improvement!
Cyren seemed like they would be good, unfortunately they went out of business so I'll never know if we could have used them.
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
TBH the training content has not been used much except for initial training and for remedial training when/if people click on phishing emails. We do, however, plan on implementing a quarterly security newsletter and we will plan on using the training videos from KnowBe4 for that.
We sync our AD with KnowBe4 to create groups within KnowBe4 for the phishing campaigns.
The phish-prone percentages are the most important metric for us.
KnowBe4 Security Awareness Training Feature Ratings
KnowBe4 Security Awareness Training New Features
They AD provision for users has made onboarding/user provisioning very easy. Also use the SSO integration which is great so there is one less password for user to have to put in.
I'm not aware of this personalization but would like to find out.
I do and I think it's great. Employees are now able to get immediate feedback on the disposition of emails they submit.
Evaluating KnowBe4 Security Awareness Training and Competitors
Not Sure
- Other
Recommendation of peers and other security professionals.
I don't think I would, KnowBe4 seems to be at the top of their game for this sort of thing.
KnowBe4 Security Awareness Training Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
NO, we just have standard support.
During our evaluation of PhishER the teams was great about answering all my questions in a timely manner.
Using KnowBe4 Security Awareness Training
Pros | Cons |
---|---|
Like to use Relatively simple Technical support not required Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Navigating/knowing what module are assigned to you is pretty easy
- taking the modules themselves is easy as well
- Nothing that i can think of