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LumApps helps us centralize policies and procedures
March 04, 2022

LumApps helps us centralize policies and procedures

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with LumApps

We use LumApps as our internal wiki. Our company manages all internal official announcements, policies, and perks information from this one platform. We used to have this information spread across 3+ systems. LumApps helped us create a custom internal website that keeps our employees updated and informed.
  • White-label and brand content – and for the entire website.
  • Manage user permissions for content creation and updates.
  • Separate official content like policies (pages) from ephemeral updates (news).
  • Simplify content creation. Users should know what each button and widget does without asynchronous training.
  • Simplify standardization. LumApps provides endless customization options. We wanted to standardize our look and feel across our internal website. But there's not a simple way to require that across all content.
  • Uplevel some metadata features. Ex: if you draft a page with a URL then delete that page, you can't use that URL for any future pages.
  • Decrease onboarding time for new hires looking for important info.
  • Decrease frustration to find information.
Easy for users. More challenging for admins and content creators for the reasons previously listed.

Users at our company have an easy time logging in, searching for information, finding info quickly, and subscribing to notifications on content.
We integrated LumApps with a single sign-on provider, which has been easy.

We would like to integrate with Google apps, Coda, and more and haven't fully explored this yet.

Ideally, we could use LumApps to search content inside the app and across all our other systems, but I know we'd need another tool for that.
We previously used apps like Coda and Lessonly for user-generated content that we shared on our internal communication channels.

Coda and Google Docs work well for frequent collaboration. Lessonly works well for engaging learning content. We added in LumApps to manage content around policies and procedures to add a feeling of official-ness.

Do you think LumApps delivers good value for the price?

Yes

Are you happy with LumApps's feature set?

Yes

Did LumApps live up to sales and marketing promises?

Yes

Did implementation of LumApps go as expected?

Yes

Would you buy LumApps again?

Yes

LumApps works well if you need to build a robust, fairly-static wiki or internal website.

It works less well to coordinate in-progress projects or work. It should be used for active collaboration or discussion.