Microsoft 365: Everything you need for work, school, or personal productivity
April 13, 2021

Microsoft 365: Everything you need for work, school, or personal productivity

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

We use Microsoft 365 across our whole organization. Outlook email & calendar as well as SharePoint are all frequently used by nearly everyone in the organization. Having everyone use Office 365 Calendars is extremely helpful when trying to schedule a group meeting. You can pretty quickly and easily find a common time that works for everyone as long as everyone's calendar is up to date. Everyone is pretty familiar with the Office/Microsoft platform and products within 365.
  • Outlook Email - it automatically filters your email into "Focused" and "Other" based on sender's history and relationship to you within the organization vs. external. I have yet to see an error where an email that should have been in my focused inbox ended up in my "other" inbox. This helps keep email much more manageable. I also like being able to "pin" certain emails to the top of my inbox so they don't get buried. Helps me remember to take action on them and then unpin them.
  • Outlook Calendar - when the whole organization uses it, it makes finding common meetings times easy. It also integrates seamlessly with MS Teams for video chat, which our organization also uses.
  • SharePoint - it's a cloud drive where you can save/share files and work collaboratively. It's easy to save a power point template in SharePoint and invite others on your team to review and/or make changes or additions to it for example.
  • "To-Do" feature in Outlook - I haven't used it much, but I have tried and that's because I haven't found it super useful compared to other productivity apps and tools. I would love for Microsoft to put some effort into making the To-Do feature more functional and collaborative so that our teams could use it instead of outside tools that we then try to make sync with MS 365 Suite. MS 365 does offer "Planner" which is a more robust tool / app. It's not super clear from a user perspective when / why you would use To-Do vs. Planner.
  • Too many apps within Microsoft 365 - I think fewer options can often be better vs. being overwhelmed with too many choices. There are tons of apps within MS 365 and it's not obvious what they all do / why you would use them.
  • Lack of easy Office 365 calendar syncing options with other calendars - like Google calendar. Sometimes you have multiple calendars for different teams or work / personal calendar and you want to see everything in one spot - but MS 365 Calendar doesn't make this easy to do.
  • Outlook Email.
  • Outlook Calendar.
  • SharePoint.
  • Email communication - super easy to communicate via email and manage inbox.
  • Calendar - easy to schedule meetings and find common times when everyone is available via Outlook calendar since everyone in the organization uses it.
  • Microsoft Teams for Chat - quick questions, Video Chat / meetings, syncing with SharePoint - these are all very helpful!
Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all used to Microsoft 365 at this point and are happy with it.

Do you think Microsoft 365 (formerly Office 365) delivers good value for the price?

Yes

Are you happy with Microsoft 365 (formerly Office 365)'s feature set?

Yes

Did Microsoft 365 (formerly Office 365) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft 365 (formerly Office 365) go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft 365 (formerly Office 365) again?

Yes

A huge number of businesses and organizations use Microsoft 365 as their main platform for email, calendar, productivity tools - it makes sense to at least be familiar with it even if it's not used in your own organization. But I will say I'm happy with Office email and calendar functionality, which is what I use the most within the Microsoft 365 tools. They are pretty user friendly and our whole organization uses them, which makes it easy to communicate and schedule time together for meetings/projects.