Overall Satisfaction with Microsoft Teams
Microsoft Teams is currently in the process of being completely rolled out within my organization. I have been on the start-up team tasked with beginning the integration and training process as we move from Skype as the primary office communication tool. As an application, my organization would like Teams to become the best-in-class standard tool for both internal and external meetings. Furthermore, Teams offers more than just video and text-based communication. The tool is powerful and offers services for storing files, organizing content, managing groups and calendars. At the moment, Teams is being rolled up through the admin areas of our business but will gradually continue to production employees as well. While Skype has been a standard tool in our technology suite, Teams seems to better integrate the advantages of multiple platforms within itself and the O365 platform as a whole. I have really enjoyed utilizing the platform over the past year as we have tested the functionality of Teams. I think it it is a great step forward for our organization and should make collaboration even more accessible for all employees.
- Organization: Teams brings a familiar UI that enables individuals to understand the platform quickly. Furthermore, there are sections dedicated to specific platforms.
- File Sharing: Finding stored documents is extremely efficient, especially when attempting to share data during the middle of a call.
- Video/Chat Quality: Quality of calls is noticeably better than other Microsoft counterparts (Skype).
- O365 Integration: O365 Users should be able to access their content across the multiple Microsoft channels.
- Outlook and Teams seem to perform similar functions that make them unnecessarily dependent on one another.
- File sharing structure can have a large learning curve.
- Permission settings are difficult, if not impossible to set up at the moment.
- Skype, Skype for Business (formerly Lync), Slack, Workplace by Facebook, Microsoft Yammer and Cisco Webex Teams (formerly Cisco Spark)
Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
I think Teams is great for cross-functional business teams that meet in order to collaborate/share information. Teams is Skype with more file sharing potential and capacity. The platform works extremely well for conducting meetings (either blank, face-to-face, or sharing content) and enables users to quickly access needed materials on the fly. I have also enjoyed the integrations for OneNote, Stream, Planner, and more. I have been able to search previously recorded meetings and reference them all within the same application. The ability to access materials housed within the O365 platform is powerful and only enables and enhances productivity. I do think Microsoft will have to rope in the breadth of some of their applications. If Teams is meant to be an aggregate source for planning and storing information, I would hope that Microsoft decouples the dependency on other platforms (such as Outlook).