A Great Solution for a more mobile and digital workplace
June 06, 2019

A Great Solution for a more mobile and digital workplace

Brandon Macapelit, CISA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We use Microsoft Teams as our meeting and communications solution. It was implemented corporate-wide. The overall strategy that our company is going to, is to make work more mobile or portable without hindering productivity and work collaborations. Microsoft Teams has been a great help in achieving this goal. Regardless of time during the day, and wherever we are, we can quickly and effectively meet and discuss work-related matters through Microsoft Teams video conferencing or chat.
  • It is integrated with other Microsoft online services.
  • We can organize and make specific groupings, and within those groupings, you cannot just chat, but also share files and media.
  • We can collaborate on working on a file (ex. you can open an Excel Online file within MS Teams) and make changes as the team discussed the matter.
  • Microsoft Teams has greatly and effectively achieved our move to a mobile workplace.
  • The react button to a message could have another option other than "thumbs up."
  • The Video Conferencing can sometimes get picky, and needs a fast internet connection.
  • No group calendar, and it could have been great if there was.
  • It would have been great to integrate OneNote during video conferencing.
  • Gave us an effective implementation for a digital workplace (we can access it through mobile devices).
  • Team collaboration is always possible, even if team members are offsite.
  • We can quickly get the feel of members within the team on a certain matter through quick polls.
  • It can sometimes become counterproductive, since some people treat it as an office social media platform.
The greatest strength MS Teams has against others is that it greatly complements other Microsoft online services. In other platforms, one cannot add or share work files and open them within the interface, so others can see. As other software is focused more on the communications side, Microsoft Teams is focused enough to be an overall and all-in-one digital workplace solution.
We had a time in the office wherein our team lead went overseas, and we had a business decision on a contract to make, and it required his comments before we could send it for approval to our director. Email and calling could have been a good way to relay the message to him, but we resorted to using MS Teams for a more efficient discussion through video conferencing, and at the same time we could share the file to him, as well as discuss and attach comments to the working file.