Great for big businesses
Gabriela Band | TrustRadius Reviewer
February 12, 2020

Great for big businesses

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Microsoft Teams

Microsoft Teams is being used in all of the organization. It has exceeded our expectations in terms of user adoption and engagement. It has allowed for more collaboration and, being a big company, it helps with remote work at other locations. It integrated seamlessly with the rest of the Microsoft suite of products. Microsoft Teams is easy to use and customer-centric. It has a lot of benefits.
  • Integrated with all of Microsoft's suite of products
  • Great mobile functionality
  • Upon opening a Skype invitation, it does not automatically open in Teams. Not very user-friendly on that.
  • You can't delete a sent message on the chat tab.
  • More productivity, increasing ROI
  • High costs, negatively impacting the bottom line
  • Slack and Google Hangouts
Unlike Slack and Google, Microsoft Teams is more complete and has more integrations possible, which in Turn makes it a more productive software. Slack does have more personalization, and the chat feature is better there, but Teams is an all-around software that can't be beaten in terms of the integration with Office 365.
Microsoft Teams has always been very responsive. We never had any major issues with the system but the online tutorials are crystal clear. Only negative item is cost, but other than that I strongly recommend it.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

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Microsoft Teams is useful for big companies. It is possible that from small enterprises the expensive costs outweigh the benefits, but for big corporations, it works great to unify the company on a central hub and standardizes the tools needed for work. Software like SharePoint, OneNote, and Excel, which are vital for the day-to-day, are now spread across all of the organization and all of the team uses them.

Microsoft Teams Feature Ratings

Task Management
8
Gantt Charts
6
Scheduling
8
Workflow Automation
8
Mobile Access
10
Search
5
Visual planning tools
8
Chat
8
Notifications
8
Discussions
9
Surveys
9
Internal knowledgebase
9
Integrates with GoToMeeting
6
Integrates with Gmail and Google Hangouts
5
Integrates with Outlook
10
Versioning
6
Video files
8
Audio files
8
Document collaboration
8
Access control
8
Advanced security features
8
Integrates with Google Drive
8
Device sync
9