Excellent virtual whiteboard and collaboration tool
Updated April 04, 2024
Excellent virtual whiteboard and collaboration tool
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
We use Miro to support all our Agile activities (requirements gathering, research sessions, architecture and design discussions, PI planning, retrospectives) for more than 10 teams under an Agile Release Train (ART). We also use Miro for any discussion that requires collaboration using a "whiteboard" when we have remote participants. This can be as simple as a team-level discussion about the next outing or more involved as analyzing the results from company-wide employee-feedback surveys. This also includes workshops and other activities with global participation and collaboration.
- Global collaboration with people who may or may not have an account
- Unlimited canvas size
- Organization of the content among teams and projects
- Great user experience
- Nice looking widgets that can be manipulated easily in the canvas to create simple and complex diagrams
- Large library of applications
- The autosizing of text inside the sticky note can be annoying when you have long text
- Adding people to teams can be cumbersome if they never used Miro before
- Provide a single place to get access to former discussions without the need to take photos/videos of a wall
- Facilitate all discussions by increasing global participation and collaboration that is not possible without the tool
- Enhanced productivity by providing a great user experience
There are many projects that suffered with communication and collaboration because the team members were not physically collocated. A lot of the interactions were through emails, PowerPoint slides, Excel spreadsheets, etc. Attempts to have a meeting with remote members introduced a lot of challenges by having to move a laptop camera around to provide a view of the room and closeups of the wall or whiteboard to the remote members. Now, we can easily get large groups of participants all over the world to participate and collaborate in project-related activities with very little effort.
Both Miro and MURAL have similar feature sets, but Miro was better thanks to the seamless integrations with a wide range of apps, the exporting capabilities, support for large groups and collaboration sessions, and the entire experience feeling smoother and more intuitive. However, MURAL allows facilitators to take control of participants by locking the screen for collaborators, provides a better voting system that is easier to use, and a Private mode that allows each participant to work on the MURAL privately (very useful for retrospectives and brainstorming sessions) until the private mode ends and all content becomes visible.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
Yes
Using Miro
- Planning activities
- Workshops and review sessions
- Global collaboration and remote participants
- Longevity of the boards created by the team for future reference
- Personal whiteboard
- Several consulting companies have been able to drive large, global workshops very effectively
- Provide a view over time of how a plan evolved over time
- Improve retrospective sessions participation by using fun templates
- Integrate with other productivity tools for a seamless experience
- Add more teams to increase collaboration
- Create fun boards for team building activities with remote members
Evaluating Miro and Competitors
Yes - Different teams in the organization were using both Miro and MURAL because they were introduced into the business by different people. Over time, we noticed they both had similar feature sets and decided to pick one to reduce licensing costs, onboarding confusion, and overall training because in some cases people had to use both tools at the same time to support different projects.
- Product Features
- Product Usability
- Prior Experience with the Product
The biggest factor to get Miro was existing familiarity and prior experience with the product because many people were already using the tool for a while. As we got more people to use it, we started seeing additional benefits with global participation and the better support for remote resources. The people who were already familiar with the tool helped onboard new users.
The evaluation and selection process was not the typical vendor selection because we already had several groups using the tool. We haven't had any issues with it after selecting it and implementing across the organization. However, if someone asks "why" Miro was selected, we would not have any specific evidence to show the reasons. A change would be to use the vendor selection template and put in writing all the features and scores to show it was the better option.
Using Miro
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Feel confident using Familiar | Requires technical support |
- Diagrams of any kind
- Using frames to organize a presentation
- Some of the AI options to auto-generate content, e.g., mind maps
- Agile PI planning
- User journey mapping
- Backlog refinement and Feature grooming
- Selecting multiple objects in the board
- Granting access to people who do not have an active Miro account
Yes - It is very cumbersome to navigate and edit in a small screen from a phone. I can make it work, but it takes a lot of effort. I prefer to just use a computer.