Miro for Psychological Safety.
April 30, 2025

Miro for Psychological Safety.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to organize content generated during retrospectives, brainstorming sessions, and Domain-Driven Design sessions. Miro is used to encourage participation from everyone in attendance. The way we run Miro sessions is intended to provide a psychologically safe environment where everyone feels safe to bring up issues.

Pros

  • Easy editing. No training required.
  • Multiuser experience.
  • Timers
  • Variety of templates.

Cons

  • Anonymize additions to a board to reinforce psychological safety.
  • Read-only except for originator.
  • Buzzing floaty cursors off by default. Or off permanently.
  • Improved participation across all teams and personalities.
  • Captured decisions with all the rationale.
  • Meeting artifacts have a longer and more useful life.
We use many disparate tools as part of our product development process. One of the areas we have struggled with, using Miro, is how to incorporate Miro boards with these other tools. Project Managers, for example, find the boards to be less than helpful in capturing requirements.
Having tools like Miro that allow remote and hybrid teams to work in the same space, whether simultaneously or not, is really important. It is now essential not only to promote the tool to teams, but also to provide better integration with the rest of our environment. For example, being able to see previews in Slack, Teams, Jira, or having Miro integrated with SSO.
Miro fits arbitrarily into any communications platform, but the direct integration could be stronger. Miro is more full-featured than the whiteboard features in Zoom or Teams. draw.io and Visio are a more single-user experience.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Organizing content generated by a team. Miro becomes the visual record of a decision, capturing all the rationale. This has worked for us in retrospectives and during any brainstorming sessions. What is truly gratifying is that the more complex the discussion, the better Miro is at capturing the topics and decisions.

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