Streamlining Success
August 15, 2023

Streamlining Success

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Moving my team to monday.com was the best organizational decision we've ever made! We tried a number of other ways to keep track of current and upcoming projects, but it always felt as though something was falling through the cracks. Since moving to monday.com and getting the team to buy-in, it has made a world of difference! As a manager, I like that I can see which projects are in progress and which are completed, without having to ask for updates and appear to be micromanaging - nobody wants that! We're excited to dive into more features as we continue to grow!

Pros

  • The "My Work" tab is my BIBLE at the office. I love being able to mark things as done and watch them disappear. Very cathartic.
  • We've implemented a process within the company using the FORMS feature, where the information provided is automatically added as a task on the appropriate person's list - with a due date and all!
  • The automations are incredible! I love that it interfaces with my Outlook calendar. I recently saw it is also compatible with Jotform and will certainly be exploring that as well!

Cons

  • I find things mostly intuitive now, but there was certainly a learning curve at the beginning. I wish there was a more in-your-face short training or introductory video that I could have shared with my team before jumping in. There was a lot of trial and error.
  • More templates! I love the social media planner template, but wish there were additional options to choose from.
  • I wish that there was a way to add tasks assigned to the team to appear on my "My Work" page, without adding individual's tasks as well.
  • LOVE being able to combine boards into calendars when necessary and appropriate
  • Communication is a breeze - no more emails getting lost in the inbox shuffle
  • Less time planning and more time doing!
The templates are INCREDIBLE! What a time-saver! Whenever I feel like I want to implement something but I'm not sure how to start, there has always been a template for me to lean on as a starting point. There is a little bit of a learning curve in the early stages, but once you see all the opportunities available, the interface is so easy to use!
I am not able to give a rating for the customer support team or customer success managers because I have not yet had the need to reach out to them. In the few times where I felt stuck, I was able to rely on the knowledge base and community to help me work through it.
We are completely satisfied with monday.com. We have sampled other products and nothing has come close to the features and functionality. We are additionally happy with the price point. We are actively advocating to expand its use beyond just our team and are hopeful other teams, departments, and franchises will join us soon!

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

I think monday.com is a great fit for just about everyone, from a team of 1 to a team of 75+ there are just so many options for customization. You can truly tailor it to fit any industry, any position. I emphatically recommend this product to everyone I come across who struggles with project management!

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
9
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
10
Mobile Access
8
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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