SharePoint - An Enterprise Perspective
Trent Kenelly, DTM | TrustRadius Reviewer
December 11, 2018

SharePoint - An Enterprise Perspective

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MS SharePoint

We use SharePoint for the repository of legal, admin and operations data, files, processes, graphs and charts. It is a system of record for our business and is vital to the running of a data center. We run in a cluster environment, vmed in our corporate web cluster. We have specific groups, sites and calendars based upon the business unit.
  • Document storage
  • PTO Calendars
  • Sites with sub sites with specific requirements
  • Multi user edits
  • Check in and out process
  • Versioning of documents
  • User integration with Hybrid 365 environments
  • SharePoint helps us from an auditing standpoint
  • Meta tags help to segment files by customer
  • Versioning/Check in/out does not us to do multi user edits/collaboration
  • Sub sites have assisted us in formalizing a training program
  • Google Docs: Not enterprise ready, but great at multi user edits. Subsites and integration not native. Use of service accounts not a strong suit. Not audit friendly
  • Slack: Discontinued due to security features and lack of AD integration (At the time)
  • Confluence: Better at automation and workflow management, security is good
  • ConnectWise: Better at automation and integration of non MS applications.
  • If your organization needs a document repository, SharePoint is a good fit.
  • If your organization needs integrated calendar functionality with active directory, SharePoint is a good fit.
  • If your organization needs active sites and subsites with specific security roles, SharePoint is a good fit.
  • If your organization needs multi user edits, there are much better applications.
  • If your organization does a lot of versioning and dynamic applications, I would not suggest SharePoint.

MS SharePoint Feature Ratings

Task Management
Not Rated
Gantt Charts
6
Scheduling
7
Workflow Automation
5
Mobile Access
6
Search
5
Visual planning tools
6
Chat
Not Rated
Notifications
6
Discussions
Not Rated
Surveys
5
Internal knowledgebase
4
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
7
Versioning
5
Video files
Not Rated
Audio files
Not Rated
Document collaboration
6
Access control
7
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Using MS SharePoint

150 - Sales, Operations, Finance and Administration
5 - Site operations, MS certifications, IIS understanding, applications benchmarking
  • Document management
  • Audits
  • Calendars
  • PTO integration
  • Hidden subsites
  • ID cards
  • Customer experience integration
  • Dynamic calendars and apps
MS partner, integration to AD, Office 365 partner, MSP, Service provider

Evaluating MS SharePoint and Competitors

  • Prior Experience with the Product
  • Existing Relationship with the Vendor
Existing MS partnership and existing deployment
More testing on versioning and document checkout.

MS SharePoint Implementation

Cleanup still ongoing
  • Third-party professional services
Confidential
Not sure - Not involved in migration

MS SharePoint Support

Large organization, hard to get answers, google is faster.
ProsCons
Knowledgeable team
Poor followup
Escalation required
Need to explain problems multiple times
Slow Initial Response
No - The amount of money would not be worth the expense vs. the offering.
During the migration process and during the renewal process, support was engaged.

Using MS SharePoint

Standard MS offering, integration to AD, uses standard GUI for file transfers
ProsCons
Like to use
Feel confident using
Unnecessarily complex
Requires technical support
Cumbersome
Lots to learn
  • AD integration
  • AD security
  • meta tags
  • Checkout process
  • Versioning