Namely-good for small companies, as you grow it can be painful
February 04, 2021

Namely-good for small companies, as you grow it can be painful

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

We are using [Namely] for Human Resources, payroll, and timekeeping. All salary and hourly employees use it for viewing pay stubs and to complete their benefits open enrollment and viewing and updating personal or benefits information. All hourly employees use the time portal along with managers who approve hourly time.
  • Easy interface for employees
  • It looks nice from the employee perspective
  • People like the birthdays and anniversaries
  • Not being able to make a correction to deduction without voiding out a check and reissuing it. Crazy.
  • Reporting in the system is painful.
  • Time Keeping is limited and hard to make set up changes without Namely support
  • I have to take a lot of time to create workarounds to make the system workable
I did not select Namely. I inherited it. My predecessors chose it because they thought it "looked good" and that employees would like it. ADP and Ultipro are both better. Namely might be fine for 50-100 per some employers, but it gets painful beyond that point.
I didn't do the implementation. But there were things that were set up incorrectly. No idea if that was due to Namely or to my predecessors.
Namely would work for smaller companies, but beyond about the 100 employee mark, the workarounds and manual processes needed to get the necessary functionality get painful.
Namely Human Resources module works well. It looks nice and employee experience is easy. however, people who use the system every day such as payroll and HR team members, it can be painful. The payroll portal is not great. It is hard to correct errors. You can't import updates to information on this side of the system. You have to depend on Namely to make updates for you. The system is not super configurable. Custom fields and calculations are worthless. If and employee cancels medical and payroll has already run, in order to correct it and return funds, you cannot just put a negative medical amount on the next pay period. Namely has to void the check. then you have to enter a misc deduction for amount of the original check. then, you have to cut a new check. then you have to remove the misc deduction. It is a complete pain.

Namely Feature Ratings

Employee demographic data
7
Employment history
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
7
Support for external payroll vendors
6
Off-cycle/On-Demand payment
8
Benefit plan administration
6
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
3
Balance details
3
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
8
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
5
Tracking of all physical assets
Not Rated
Report builder
5
Pre-built reports
Not Rated
Ability to combine HR data with external data
1
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Candidate search
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated