Great services, but don't count on custom reports
February 04, 2021

Great services, but don't count on custom reports

Becky Fleming Strittmatter, CPA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Namely

Our Accounting/Finance and HR departments use Namely, primarily. All employees have access to update their bank and contact information; however, three of us across Finance and HR have administrative access to process payroll, review/manage PTO, and run reports.
  • Manage employee information
  • Timely reports available after payroll is processed
  • User friendly platform for all employees
  • Speed of tech support response
  • Accuracy of reports
  • Ability to update all custom report fields on the user's end
  • Boost in overall morale with the ability to comment on birthday/anniversary reminders
  • Increased time needed to format reports due to tech support not performing
  • Easy to track PTO balances for vacation payout
Zenefits was terrible- we used this in 2014, then quickly switched to Namely the following year
It's been 5 years, and we're still waiting on our custom GL report to be corrected.
Super user friendly
Namely is good for small organizations like ours. They need to really focus on their reporting side to be able to manage larger businesses appropriately

Namely Feature Ratings

Employee demographic data
10
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
4
Direct deposit files
10
Salary revision and increment management
9
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
4
Pre-built reports
7