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NetSuite ERP - Customer Review
October 18, 2023

NetSuite ERP - Customer Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

NetSuite Financials

Modules Used

  • AdvancedFinancials
  • Advanced Inventory
  • Advanced Project Module
  • Fixed Asset Module
  • Revenue Recognition
  • SuiteBilling
  • SuiteCloud
  • NSPB

Overall Satisfaction with NetSuite ERP

I use NetSuite ERP to create invoices and make customer payments. When first utilizing NetSuite ERP, our goal was to make a seamless process for creating invoices. We typically generate 40-115 invoices weekly and moving to NetSuite ERP has allowed for a more cohesive workflow of data.
  • Easy to Apply Customer Payments
  • Historical Data
  • Invoice Creation
  • Rate limitations
  • Record types - The sales order is the parent record and fulfillments are a pass through
  • A better understanding of our profitability.
NetSuite ERP is the system we implemented to replace SAP Business One. It is more user-friendly and has more capabilities than SAP could offer us. It allows us to focus on the specific needs of our company such as asset management, purchase orders and AP billing, invoices and customer payments, financials, and quoting for operations management.

Do you think NetSuite ERP delivers good value for the price?

Not sure

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

No

Would you buy NetSuite ERP again?

Yes

NetSuite ERP allows us to meet the majority of our daily business goals.
I have not contacted support for this product.
The Accounts Receivable process from creating invoices to making payments for the most part is an easy to follow process. We run into issues when we have multiple invoices and multiple fulfillments for the same week. If we have to make changes to an invoice that is not the latest invoice, we have to change dates on the sales order to reflect correctly on the invoice because the dates pull from the sales order and not the fulfillment. This causes delays in productivity/efficiency within our department.

NetSuite ERP Feature Ratings