A useful addition to your digital toolkit
May 06, 2025
A useful addition to your digital toolkit

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Optimizely Web Experimentation
Within my organisation I have been mainly leveraging the Optimizely Web Experimentation platform to support our efforts in improving the conversation rate of our selection of products. I've gradually been growing in confidence and exploring the wider features of the tool to make the most of the various features. I started out with more basic experiments to get onboarded with the platform, and quickly found how easy it was to set up multiple variations and segments to narrow the focus. I've had a mix of results across or experiments but I'm constantly learning what works for our audiences and iterating the more familiar I become with the platform. This year is going to be a big focus on our content and webpage structure. I want to ensure I get the right information in front of our customers so they can make informed purchase decisions.
Pros
- Clear and simple requirements for each experiment you create
- A useful browser plug-in to preview and test experiments prior to publishing
- Clear data and analysis tool to share with key stakeholders
Cons
- I would love to see more video tutorials for the onboarding as it can be easier to follow along when learning the tools.
- It's definitely been a great help in reducing the amount of development agency work we've produced this year, allowing us more control to explore options before committing to a permanent change
- I've seen a uplift in our conversion numbers for a key number of steps in our online purchase paths, and some good quality of life changes that has made things easier for our customers.
Currently I only have access to the experimentation feature, but hopefully we will add the Personalisation feature in future.
Being able to share the results of experiments with key stakeholders has been really helpful to allow them to review the experiment in their own time, and raise questions about the performance of induvial segments and audiences.
Being able to share the results of experiments with key stakeholders has been really helpful to allow them to review the experiment in their own time, and raise questions about the performance of induvial segments and audiences.
The ability to do A/B testing in Optimizely along with the associated statistical modelling and audience segmentation means it is a much better solution than using something like Google Analytics were a lot more effort is required to identify and isolate the specific data you need to confidently make changes.
Do you think Optimizely Web Experimentation delivers good value for the price?
Not sure
Are you happy with Optimizely Web Experimentation's feature set?
Yes
Did Optimizely Web Experimentation live up to sales and marketing promises?
Yes
Did implementation of Optimizely Web Experimentation go as expected?
Yes
Would you buy Optimizely Web Experimentation again?
Yes

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