Streamline
February 21, 2023

Streamline

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PagerDuty

1. Automated deployment of infrastrucutre
2. Automation of issuing vpn certificates.
3. Automated reporting for various use cases
4. Aumated configuraiton deployment of services
  • scheduling of tasks
  • easy to automate execution of scripts
  • reporting on infrastrucure
  • web browser support (currently issues on chrome)
  • Performance
  • better configuration management
  • configuring of services
  • scheduling
  • central management
  • automation
  • one engineer is able to manage around 60 systems in our infrastrucure
We currently run several scheduled reports that notify our clients if their end customers have sent pictures of incidents relating to claims.
If these reports are not executed with a certain period of time, this would cause delays in processing of the clients claims and in some instances forcing end customers to restart the claim process form scratch.
We do not use paid version
We do not use any of these features

Do you think PagerDuty delivers good value for the price?

Yes

Are you happy with PagerDuty's feature set?

Yes

Did PagerDuty live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PagerDuty go as expected?

Yes

Would you buy PagerDuty again?

Yes

We use the opensource version as such we dont see the workflow management part of it.
We have used it extensivley for schedulling of maintenance tasks of our systems. It also helped us a lot of triggering ansible scripts to completely deploy and/or configure nodes on our cirtual infrastructure. We also use it for reporting- It becomes very diffcult ot use if you have a bunch of scripts with interdependency on passing dynamic variables between them