Exceptional software that is secure and easy to deploy
February 13, 2020

Exceptional software that is secure and easy to deploy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server

RAS is being used by about 6 remote users to access a remote application and remote desktops. It allows us to have a secure way, with multi-factor authentication, for users to get into our network and provide adequate logging for what's going on. Previously using RemoteApp, we had to put holes in our firewall and it lacked great logging.
  • Security.
  • Accessibility.
  • Price (minimum 15 client license).
  • Reporting services difficult to install.
  • Broader access to software.
  • Greater security.
Users were formerly using unmanaged remote access programs to bypass the firewall. Previously I had used RemoteApp when the source of users was predictable (and traffic could be limited to a single site).
Deployment was relatively simple. I would estimate it took around an hour to have everything fully set up the way we wanted, but a sales engineer walked us through the entire process and helped inform the decisions we were making. It is very easy to use software system.
We have both Windows and Mac remote users, and this solution has worked for both. We usually opt for the Parallels Client (better overall experience), but we have used the HTML5 connection at times. Both work well out of the box.
The security and granularity of Parallels is fantastic. It is very clear to see who has access to what resources. We are not using MFA and couldn't be happier with the attention to detail when it comes to security.
I had to contact customer support once, and was shown a quick resolution.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

RAS would be particularly well-suited for organizations with smaller IT departments who are looking for an easy-to-deploy mechanism for remote users and apps.