10 years of Parallels
February 12, 2020

10 years of Parallels

Martin Tuxen Grandeville | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Parallels Remote Application Server

We use the RAS to make our software solutions available for customers all around the globe in an easy way and without further program installation than the Parallels Thin Client. This way we are in full control of the software and back-end modules and the customer launches the software as if it was running on their own PC.
  • Remote launch of software.
  • Easy administration.
  • There may be a delay in the software due to network and distance.
  • If the RAS is down it's potentially down for everyone.
  • It's an easy program to use and administrate, therefore less time spent on that part.
  • We've used it for 10 years now and haven't had that many problems with it and when we had problems their support was good.
  • Citrix Virtual Apps and Desktops (formerly XenDesktop)
10 years ago we selected what was called 2X at that time, and is now Parallels, because it was much cheaper and easier to handle than Citrix Desktop. We have used it every day since although I believe the pricing nowadays is about the same. But we can't see any reason to change to an alternative product.
We definitely use the Parallels RAS for simplicity and easy administration. 10 years ago it was the best solution we could find for the best price.
The Parallels system makes it easier for us to convince the customer's IT department to use our products as it requires minimal software installation as it's only the thin client that needs to be installed and create a connection to our servers. It works on PC's, MAC's and Android, iOS devices.
We have the Parallels RAS installed in a clustered Hyper-V setup with load balancing and easy administration. That way we can easily update servers with no downtime and if was servers fail another takes over.
We use the Parallels RAS in a combination of authentication up against over AD and the users connect via an SSL gateway. That way we make sure that only the users we create and give the correct rights have access to their own software and as it's a thin client they will never be able to get hold of other data and no data leakage is possible.
Support has been very helpful over the years.

Do you think Parallels Remote Application Server delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server's feature set?

Yes

Did Parallels Remote Application Server live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server go as expected?

Yes

Would you buy Parallels Remote Application Server again?

Yes

For internal remote software launching, it's a great tool to use things like MS Office. And in our situation, it is a fine product for letting users all around the globe have easy access to our software.