Ok product for small company not for large
March 28, 2018

Ok product for small company not for large

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

It is used for payroll and HRIS across the whole organization. All employees use Paycom.
  • Easy to access paychecks
  • Easy to enter timesheets
  • Customized reporting tools
  • Limited functionality, not flexible, very rigid
  • Good for small companies, we have out grown their functionality at 500 people
  • Poor reporting features
  • Limited custome service
  • Doesn’t meet our needs so negative ROI since we have to do a lot manually
  • Did automate benefit enrollment but have had a lot of issues
  • Namely
Namely is a much more developed product that is evolving with more functionality.
Ok for a small company that needs basic functions. At 500 with multiple locations [they] are not flexible enough to handle different scenarios. Limited customer service on the West Coast, ends by 4 pm.

Paycom Feature Ratings

Employee demographic data
3
Employment history
5
Workflow for transfers, promotions, pay raises, etc.
4
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
5
Benefit plan administration
5
Direct deposit files
8
Salary revision and increment management
6
Approval workflow
5
Balance details
3
View and generate pay and benefit information
6
Update personal information
5
View job history
4
View company policy documentation
8
Report builder
4
Pre-built reports
5
New hire portal
6