Paycom-The best system for HR!!
June 22, 2018

Paycom-The best system for HR!!

Crystal Ogburn, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is being used across the whole organization. It solves the problem of having only one system for everything. We use Paycom for almost everything they have to offer except recruiting. Everyone from the employee to upper management loves the system. The system before Paycom was not user-friendly and it had terrible Customer Service.

Pros

  • Customer Service-It is the best in the industry. I had three payroll companies in 2016 and Paycom was truly the best.
  • Processing payroll-It is so easy and doesn't take much time to process.
  • User-Friendly- Paycom is so user-friendly. It has been an employee favorite since we started using Paycom.

Cons

  • Expense Dashboard-I wish that this page was more customizable but it isn't. It would save my corporate bookkeepers time if this was a great feature.
  • I truly can not think of anything else.
  • I truly do not know this answer.
ADP-Implementation was a joke, Nothing was set up correctly. They didn't pay our quarterly taxes. I had issues with every payroll run for 4 months.
Paycor-Looks like a good system but it didn't look as user-friendly as Paycom
Paylocity-Is user-friendly but not like Paycom. It was my companies provider when I joined so I am not aware of implementation. Has multiple platforms and had issues with time and attendance not coming across to Payroll.
When we decided to switch to Paycom, the transition was the best I have ever dealt with. They came to my office and we worked on everything together. We had weekly meetings and I learned a lot. The company before Paycom, everything was done through conference calls and we found out that nothing was set up correctly and I never did have a clean payroll run for like 4 months. That is when we decided to shop for other payroll companies. Paycom blew everyone else out of the water. My first payroll run with Paycom, I experienced no issues. It was so great to see implementation go so well.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Recruiting / ATS ()
Not Rated

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