Paycom is much better than competitors
September 23, 2019
Paycom is much better than competitors
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
We use Paycom as our employee record management system, using it to process payroll and to collect employee documents during the onboarding process.
- Robust back end system and reporting.
- Easy to create and use checklists to make sure the correct paperwork and information are collected from employees.
- The software itself is not visually appealing or intuitive.
- Limitations with APIs and sharing information to and from Paycom.
- Paycom has helped us become more complaint in collecting all necessary employee documents to effectively credential employees.
- Effectively manages time, records time off and processes payroll.
We used multiple versions of ADP over the years and each was awful to use. Paycom's customer support was so much better than that of ADP and that was a huge selling point. ADPs customer service was awful! You were routed to India every time you had a question and no-one could solve your problem. At Paycom you have a dedicated support team who is easy to get a hold of.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes