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Paycom is a Huge Time Saver
Updated November 14, 2019

Paycom is a Huge Time Saver

Sean Mackay, MHR, SPHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We switched from another HRIS/payroll provider over to Paycom a little over a year ago and I can honestly say that it has been one of the best decisions our HR department has made. I was the point-of-contact throughout the implementation process and their service model was certainly refreshing. I had been accustomed to long holds on 1-800 numbers and having a dedicated service rep at Paycom has been great for our team.

We use Paycom for electronic onboarding, online learning management system (LMS), benefit administration, and survey facilitation to name a few. Paycom truly has robust options that are integrated within their system that are easy to use.
  • The service we receive is great. We can call and get our representative on the phone within moments.
  • The system itself has played an integral role in streamlining and digitizing many of our processes. Onboarding has moved away from the stone age with the help of Paycom, which has been a life saver for us since we have several locations across the United States.
  • The built-in LMS has been great for us with administering organization-wide trainings.
  • The idea of having the applicant tracking portion integrated within our HRIS was great in theory, but ultimately Paycom's ATS offering was subpar for the time that we used it. To their credit, however, they are proactive in hearing client feedback and upgrading their system regularly.
  • It has had a huge positive impact with the efficiency of our HR team and has freed us up to spend more time working on more strategic initiatives.
ADP's system is great, but Paycom's service model is much better, hands down. Having a dedicated account rep makes a huge difference.
Paycom is good for small and large companies, but I'm not sure it would be the most suitable for large corporations.

Paycom Feature Ratings

8.6
Employee demographic data
9
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.6
Pay calculation
9
Benefit plan administration
9
Direct deposit files
8
Salary revision and increment management
9
Reimbursement management
8
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
7.8
View and generate pay and benefit information
9
Update personal information
9
View job history
7
View company policy documentation
8
Employee recognition
6
8.0
Tracking of all physical assets
8
8.7
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
7.4
Performance plans
8
Performance improvement plans
7
Review status tracking
8
Review reminders
7
Multiple review frequency
7
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
7.5
Corporate goal setting
8
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
8
7.0
Job Requisition Management
9
Company Website Posting
6
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
6
Applicant Tracking
7
Notifications and Alerts
7