Great customer service!
June 11, 2021
Great customer service!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
We implemented Paycom 6 weeks ago across our entire organization. We use all aspects of the system except the training section. We have 7 different locations and each location has begun the implementation.
We have closed 3 payrolls so far. Each time, it starts to make more sense to us.
We have closed 3 payrolls so far. Each time, it starts to make more sense to us.
- Cater to your organization
- Works individually with you
- Knowledgeable about all aspects of the system
- Ease of use, there is a lot of information but is sometimes too much for employees
- Geofencing does not work as described due to different cell phone accounts
- Connecting with Outlook
- Ability to text through system
- We are still in implementation, [so] we need more time to detemine. We have spent a lot of time on implementation but that was expected.
Great customer service. That was our number 1 priority.
We recently used Paycor. I tell everyone to please stay away from that choice. They overcharged us, made a lot of promises they could not keep, and it was nearly impossible to contact with someone.
Our implementation was still going on when we left them after a year and a half.
We recently used Paycor. I tell everyone to please stay away from that choice. They overcharged us, made a lot of promises they could not keep, and it was nearly impossible to contact with someone.
Our implementation was still going on when we left them after a year and a half.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes