My Experience with Paycom
September 01, 2021

My Experience with Paycom

Angel Saenz Soto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I use Paycom to lessen the burden of onboarding and payroll.
  • Always get a live person when I call their 1-800 number.
  • Paycom made hiring during COVID easy with their onboarding program.
  • Payroll takes me one day versus 4 days.
  • User friendly and intuitive.
  • Well informed representatives.
  • Having access to change our own cascading labor allocation override tables.
  • Have birthdate on form one.
  • Open enrollment a little better to understand.
  • Saved time.
  • Accurate payrolls.
  • Handles PERA (retirement) well.
This is a night and day difference. Paycom prides itself on reputation, and I feel ADP could care less. They have the best customer service and they care about their clients. Paycom can tailor their product to any business. You can always get a hold of someone.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is well suited to overcome challenges; for example, the new Sick policy in Colorado. Paycom was able to help us change our accrual policies. Our implementation went smoothly.

Paycom will get your questions answered.

Paycom Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
6
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
10
Report builder
9
Pre-built reports
10
New hire portal
10
Manager tracking tools
10