Overall Satisfaction with Paycom
I use Paycom to lessen the burden of onboarding and payroll.
- Always get a live person when I call their 1-800 number.
- Paycom made hiring during COVID easy with their onboarding program.
- Payroll takes me one day versus 4 days.
- User friendly and intuitive.
- Well informed representatives.
- Having access to change our own cascading labor allocation override tables.
- Have birthdate on form one.
- Open enrollment a little better to understand.
- Saved time.
- Accurate payrolls.
- Handles PERA (retirement) well.
This is a night and day difference. Paycom prides itself on reputation, and I feel ADP could care less. They have the best customer service and they care about their clients. Paycom can tailor their product to any business. You can always get a hold of someone.
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes