User Friendly
January 03, 2023

User Friendly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I am responsible for all of our onboarding with new hires. I utilize the applicant tracking system everyday. I like the system a lot I just wish we had a demo profile to test out certain things. Sometimes when I am looking for a specific person it pulls up other people with different last names first. Other than that, everything else is easy to use and easy to understand.

Pros

  • Organized
  • User friendly
  • Helpful

Cons

  • Many ways to get to the same place
  • Change wording sometimes
  • They change things up frequently without us knowing
  • Reduced costs
  • Saved time
  • Easy to train
Paycom makes things a lot easier for us because we utilize so many things within the one system. Everything is in the one system so it makes running reports and looking things up quicker. Which helps out a lot when we are running as many reports as we are on the daily.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

I enjoy Paycom because from an onboarding aspect it is easy to use and easy to teach others. It is user friendly and their representatives are very responsive and are always willing to help! I just wish we had access to a demo profile to try out to things. I do wish it was easier to look certain people up.

Paycom Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
7
Benefit plan administration
7
Direct deposit files
Not Rated
Salary revision and increment management
7
Reimbursement management
7
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
7
Report builder
7
Pre-built reports
7
Performance plans
8
Performance improvement plans
7
Review status tracking
7
Review reminders
8
Multiple review frequency
7
New hire portal
9
Manager tracking tools
9
Individual goal setting
6
Performance tracking
7
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
5
Applicant Tracking
8
Notifications and Alerts
8

Comments

  • Paycom Representative | TrustRadius Reviewer
    We're glad you're enjoying Paycom and appreciate your thoughtful feedback. We'd like the opportunity to learn more! Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch.

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