After 23 years in HR and experience in multiple HRIS systems, I confidently recommend Paycom
January 16, 2023

After 23 years in HR and experience in multiple HRIS systems, I confidently recommend Paycom

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is our system of record for employees. The tracking and automation of nearly all aspects of HR through Paycom are key to managing staff for my organization as a department of 1.
  • Ease of use for end user
  • Lots of built in functionality
  • Dedicated support for implementation and troubleshooting
  • Automation and tracking for nearly every HR function
  • Training for nearly everything
  • To many options in setup at times. This provides flexibility for set up based on business needs, but can be difficult to figure out what to select.
  • Staff has access to information important to them on their phone.
  • Easy management of a lot of human resources functions.
  • Reduced administrative costs.
In my 23 year career in HR, I have used PeopleSoft, ADP, Ultipro, SAP, Workday, and Paycom. The first part of my career I used PeopleSoft, ADP, Ultipro, and SAP products. I then used Paycom for 8 years at 2 different organizations and really enjoyed its functionality and support. I changed jobs and was excited because they were doing an implementation of Workday(moving away from ADP) and there had been a lot of hype around Workday over the years. Using ADP while they were working on the Workday implementation brought back a lot of memories from 10 years earlier. ADP support is less than desirable, clunky, modules didn't talk to each other, reporting in separate modules that you have to combine, and difficult to navigate. After the Workday implementation, I realized that it is not end user friendly, you have to build in the functionality, support was not great, processes were cumbersome, and all reporting had to be built to work. After 2 years using Workday, I changed jobs and my current job had Paycom . I am a department of 1 and am thrilled to have full control on the setup and implementation of additional modules with support when I need it. Automation of nearly everything helps me manage a workforce without needing to add headcount in HR. I am more appreciative now of Paycom after the latest experience I had with ADP and Workday. My Client Relations Representative is very knowledgeable in the system and very helpful. The Support Specialists are there to help with any issues that you may encounter and work towards quick resolution. Paycom is my HR team!

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

I have used a lot of different HRIS systems over 23 years in HR. Paycom is by far has the most comprehensive suite of options that is easy to use for end users and administrators. Their support is top notch in the industry, from helping you with setup and implementation to troubleshooting issues. Paycom has dedicated staff for you to reach out to at any time that are knowledgeable and work towards resolutions.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Individual goal setting
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10