Absolutely love.
September 08, 2023

Absolutely love.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I absolutely love Paycom. I have worked with them at 2 different employers, and they will forever be my number 1 choice. Implementation was made so easy. Customer Service is wonderful and can actually help me to get any problems I may have solved quickly. They have improved our entire Payroll process and has made all of our employees so happy!
  • Customer Service
  • Payroll Ease
  • Implementation
  • Expensive, have to pay for many different modules
  • Saved so much time, was able to remove a position and save our nonprofit almost 60k a year
In my opinion, UKG and ADP our the worst products, customer service is terrible. They could literally pay me to use their product and I would still choose Paycom over them. Paylocity was our number 2 pick. They seemed like they could have done an ok job, but Paycoms ease and understanding of our sensitive issues was just better.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

The ability for our complex pays rates, weekend pay, shift differentials, and the understanding of each of those items has been so nice to work with.

Paycom Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
7
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
New hire portal
10
Manager tracking tools
10
Individual goal setting
8
Performance tracking
8
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10