Thank you Paycom.
April 29, 2025

Thank you Paycom.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We mostly use Paycom for payroll, time, and attendance. We just started implementing time tracking for most of our employees, and Paycom has been a huge help in bridging that gap and getting our people trained and set up to do so. We will soon roll out some performance and applicant tracking features.

Pros

  • Empower employees.
  • Implementation.
  • Clear user interface.

Cons

  • An edit info button for employees
  • Ask Here.
  • Closing the knowledge gap.
  • Performance management in the same platform.
Allowing our benefits to talk to the platform has been great. Allowing people to make edits on their side and it be reflected has taken a lot off our plates. Having a single support team, or not having to worry about being connected to different support centers, has been helpful.
It has almost completely taken payroll off my plate, as well as making minor employee edits to their details.
The level of support is not comparable. It's been great with Paycom.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

The implementation has been great, and I trust that it is a platform that we are able to continue to grow with.

Paycom Feature Ratings

7.8
Employment history
9
Job profiles and administration
8
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
8.5
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
7
Leave and Attendance Management ()
Not Rated
8.3
View and generate pay and benefit information
9
Update personal information
9
View job history
7
Asset Management ()
Not Rated
7.5
Report builder
8
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
7.5
New hire portal
8
Manager tracking tools
7
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
8.0
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
8
Notifications and Alerts
Not Rated

Comments

  • Katherine Lenhart | TrustRadius Reviewer
    Katherine Lenhart
    (Vendor Representative) commented 7 months ago
    We are so glad to hear that Paycom has been a valuable partner in streamlining your payroll, time and attendance processes. It's great to know that our platform has helped bridge the gap in time tracking for your employees and that our implementation team has provided a smooth onboarding experience. We're excited to hear that you're planning to roll out more features such as performance and applicant tracking to further enhance your HR operations. Please feel free to reach out to your dedicated specialist with feedback about Ask Here, or reach out to feedback@paycomonline.com. We'd like to know how we can continue to improve to offer the best possible experience for our clients. Thank you for trusting Paycom to support your growth and for sharing your positive experience!

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