Paycom - Great User Friendly Payroll Option for Small to Large Business.
April 29, 2025

Paycom - Great User Friendly Payroll Option for Small to Large Business.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom was our payroll processor for 100+ employees. Employees are full-time and part-time, salaried and hourly. All are located in the state of CA in one location.

Pros

  • User friendly mobile app.
  • Reporting.
  • Intuitive navigation and admin use.

Cons

  • Cost
  • Integration with retirement providers.
  • Implementation time.
  • Automation of tasks.
  • Job posting and tracking.
  • Employee access.
One single place for updates is a plus. We have used systems that require multiple updates of the same information, which creates extra work and the possibility of errors and confusion.
Job posting, from creation of the job description to tracking applicants to hiring, onboarding, and benefit enrollment.
Paycom has a great user environment and mobile app.. It is very easy to administer and follow the data flow.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is easy to use and manage. Can handle a large number of employees and both salaried and hourly workers. The implementation can be long, as with all payroll implementations. The cost is on the higher end, but the mobile app and investment in technology can make the price worth it.

Paycom Feature Ratings

8.6
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.6
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
8.3
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
8
8.6
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
8.0
Individual goal setting
8
Performance tracking
8
8.4
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

Comments

  • Katherine Lenhart | TrustRadius Reviewer
    Katherine Lenhart
    (Vendor Representative) commented 7 months ago
    Thank you for taking the time to share your positive experience with Paycom. Our goal is to provide a seamless user experience and its great to know that our single solution software mobile app and user environment have met your expectations. We appreciate your feedback and well continue to work hard to deliver the best possible value to our clients. Thank you again for your kind words and were honored to have you as a part of the Paycom community

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