Item: Paycom
Rating: 8
Author: DeAndre Brown

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

So we use it to pay people. One of the functions that our staff really like is the ability to prove their paychecks. That has been a big highlight for us, being able to catch things before we officially process payroll. Allowing people to be able to review their paychecks and make sure that they're accurate before it gets published. So that's one of the biggest things for us. But also just using it for our opening enrollment, benefit management, hiring and recruiting. So yeah, it's been pretty beneficial for us.

Pros and Cons

Pros

So right now we're an end of year, so I would say as far as record keeping and processing adjustments, any adjustments from terminations to promotions or transfers, what have you. I think it's a very robust system to be able to track data and pull just reports and things that you need in various.

Cons

There is one portion. So when you're submitting a personnel transaction form, a lot of times we can't necessarily, once a form has been published, it's on there as a record and if something needs to be rectified, we have to submit a new entry with the new data instead of revoking and editing and just going from the already established. So that's something as far as record keeping, having a cleaner system in that regard, I think that would be helpful. But I would say that's one of the smaller things working overall.

Return on Investment

To be honest, I don't think that I've been with the organization long enough and have reviewed that data in detail as my team. So I'm not sure if I'm able to accurately answer that question.

Single Software Solution

I would say they have been similar in ways, but I love how Paycom is also able to tailor their tools for the businesses. I think that's pretty fair. I think a lot of systems operate as a one size fit all, but I feel like Paycom, even with being with my last organization, going through demos with you all, the biggest thing then was cost for us. But now I'm being with this company and actually using, seeing how it works, I'm able to see those benefits, not in a way that I have a tangible number, but just from day-to-day operations.

Automation

I feel like it made a lot of our processes seamless. The human error, of course it brings that down. Some automation is always, well, I'm not going to say always because that's kind of extreme, but I would say for the most part, automation helps systems to run a little bit more. So I would say Paycom has done.

Alternatives Considered

Insperity and Paycor

I've used ADP, I've used Paycor, I've used Insperity powered by isolved. I would say biggest competitor being paid for just because I see a lot of similar features and systems, but I do feel like Paycom is more, it just has some added features that our staff in really when it comes to how they're being paid and just being aware of going back to that. I think it's Beti, the Beti system, the paycheck, my paycheck, I think it's in Paycom's Beti system. That's the highlight. That's going to be one of the biggest highlights of Paycom.

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Likelihood to Recommend

And the only thing that's probably keeping it from a 10 is probably still learning the system and the functions and everything that you all offer, but also some of those things that I brought up as far as record keeping with PS and things like that. Like I said before, it's a very robust system. So I would say one of the things that I like is the electronic record keeping that we're able to have because of course we don't have, we're moving away from actual physical files. So being able to have a system that is tracking all of this documentation and things like that. Even transferring from our last HRIS to Paycom, the system kind of made it almost seamless in a way. So that's been working for us pretty well. I don't have too many things that are not working in my time that I've used it so far. So yeah, I think that's why we're here, right here with you right now.

Paycom Feature Ratings

Using Paycom

Usability

Just because I feel like there is some more features for me to learn, but I'm really loving it so far. So I just want to leave a little bit for

Usability Pros and Cons

Pros	Cons
None	None

Comments

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Katherine Lenhart
(Vendor Representative) commented 5 months ago
We appreciate the time you took to share your thoughts on Paycom, DeAndre! We're glad to hear that our single solution software has streamlined your payroll, benefit management and recruiting processes. We appreciate your feedback on our record-keeping system and automation features, and we'll take your suggestions for improvement into consideration. We're also thrilled to hear that Beti®, our revolutionary automated payroll feature, has been a highlight for you and your staff, particularly with the Approve My Check® feature. We're proud to offer a tailored solution that meets the unique needs of our customers and we're grateful for your advocacy.

Paycom Review