Item: Paycom
Rating: 9
Author: Verified User

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

We use it for the hiring process and to scan applicants and move them from stage to stage to stage. Do phone interviews or phone screenings, move them to the interview stage, make the selection, make the offer, all that good stuff. For my responsibility, when I have a job opening in my department, it gets listed on our website through Paycom, and it's listed on the site under our careers tab, and then people go in and apply and it keeps track of the application, the cover letter, the whole works. Then I can get in and review it and I can message texts all through the system. Then if I like the candidate, I can advance them to the phone screening and, like I said before, just all the way through the system until we make an offer.

Pros and Cons

Pros

I do like the different levels that you could program it into. For example, the applicants come in and it gives you a little dashboard and it says "job seekers back burner." You can put the different layers in there and you can sort the applicants and basically prioritize them. The ones that you have in the higher priority, you can put them in different stages. If you only want to see those, you can see those. Then it gives you direct contact through the site or through the program that allows you to communicate back and forth with that applicant and first of all, ensure they submitted everything properly because it all is laid out on one dashboard. I really like that.

Cons

The one thing, and there's really only one thing that I kind of see when I'm using it, and that is when I open up a candidate, I like how you can scroll from one candidate to the next, but I don't know, I haven't found it. There's no back button, so I got to go through the whole list to get back to the first person. I can't go back and forth. I have to continuously go or hit the home button, pull up my dashboard again and click job seekers and look at the list and select which one I want to start with. I would like to be able to toggle both ways.

Return on Investment

The one thing is I think continuity because the HR manager myself looking for these jobs, we can communicate with each other and see each other's notes and I think that's a positive

Single Software Solution

Not applicable.

Automation

I don't know so much about the automation, but I know it makes it easier for us to stage by stage and keep track of our candidates through the different levels that we have set up in the system, so that makes it really easy.

Alternatives Considered

This is the only one I've messed with because it's part of our university, so they use it. I'm a user, haven't experienced much more outside of that.

Key Insights

Do you think Paycom delivers good value for the price?

Not sure

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Other Software Used

Jenzabar Internet Campus Solution (JICS), discontinued

Likelihood to Recommend

Well, this morning I emailed a candidate that is out of the area and it's for a local position, and I emailed right through the system and asked, well, have you reviewed the job description or please review the job description because this is an in-person, it's remote, but it's in the area and shot off a message and said, maybe would you still like us to consider your application even though you're out of the area? And they wrote back and said, yeah, I'm willing to relocate. And I even said, we don't pay for location fees. And she wrote back and said, yes, I'm willing to relocate. Please consider my application. That right there probably would've just been asked right away by a lot of different hiring managers.

Paycom Feature Ratings

Using Paycom

Usability

Because there are a few buttons I'd like to see added.

Usability Pros and Cons

Pros	Cons
None	None

Comments

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Katherine Lenhart
(Vendor Representative) commented 4 months ago
Thank you for taking the time to share your detailed experience with Paycom. It's great to hear that our single software solution has been instrumental in streamlining your hiring process, from job postings to candidate management and communication. We're committed to providing a seamless and efficient experience for our users and it's wonderful to know that we've exceeded your expectations. Thank you again for your feedback, we're glad you'd recommend Paycom to others.

Paycom Review