Paycom Review
September 25, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We have a CHRO who has implemented Paycom in multiple different companies previously. So she loves Paycom, loves the reporting capabilities, so we use it for payroll primarily, but we just created a new org chart utilizing Paycom and just regular expense reporting for our employees.

Pros

  • I love the expense report features, so it's really easy even from a user standpoint to be able to take screenshots of the receipt or take pictures and have it automatically loaded into the system and then I receive that data and are easily able to approve it.

Cons

  • I think if there's a bulk or multiple people requesting time off, sometimes I have to go in and do one day at a time versus being able to select all and approve. That would be great. I mean it seems like there's a select all button or I could select each thing, but it still only approves one at a time.
  • With any org chart capability, we didn't have to invest in a separate company there. And also with the expense reporting, you don't have to invest in another company there.
I am in payroll systems a lot just because of the data that we receive from payroll systems. I can actually log in and see their usability against Paycom. I've been in Paycom from a manager side as well as an employee side previously. I think it's great. One thing that I would love to see improved with Paycom is just their ability to share data with other companies. It seems like there's not an open API or the clients have to pay for the API to share data with whom they want.

Do you think Paycom delivers good value for the price?

Not sure

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using Paycom

There's not much training that's actually needed to go into it and actually do what you need to do as a new employee. So that makes it easier on the company.
ProsCons
None
None

Comments

  • Katherine Lenhart | TrustRadius Reviewer
    Katherine Lenhart
    (Vendor Representative) commented 4 months ago
    We appreciate you sharing your Paycom experience with us! We're glad to hear that our reporting capabilities and expense report features have hit the mark, and that the org chart feature and expense reporting capabilities have provided a strong return on investment. Thank you for your feedback and for taking the time to leave a review.

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