Item: Paycom
Rating: 8
Author: Verified User

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

We use Paycom for a full HRIS system. It is our Payroll system, performance discussions, performance reviews, basically the entire journey of the life of an employee. This systems helps ease communication barriers we are a large corporation across the United States.

Pros and Cons

Pros

Payroll
Performance Reviews
Great filters

Cons

Consistent system updates causing things to change a lot
The whole reporting area needs better advancements that are adjustable for the end user
Ease of use on where changes can effect different places within Paycom
With multiple payroll profiles better transition for employees who move between payroll profiles.

Return on Investment

Saves time with personal action forms - cuts down communication - allows for easy workflow
Performance reviews allow for communication between the manager/employee in one spot.
Payroll flows easy and does most of the calculating

Single Software Solution

I have only used Paycom at my current place of employment but it does allow us to function as a large employer across the US.

Automation

I love the workflows. Paycom does a great job making the workflows extremely clear as to who will be next in the process until it meets its final destination. Paycom also holds all the information about what happened during that workflow for audit purposes. This has helped save time by allowing the end user to find what is happening and what stage of the process something is in.

Paycom AI Engine

In general to ask questions but it really is just a stronger search engine

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Other Software Used

ADP Workforce Now, Paycor, Rippling

Likelihood to Recommend

Paycom is a system that allows for the end user to make a majority of the changes within the system. It can sometimes be difficult to navigate when you are unsure if the change made will need to be updated elsewhere in the system or if there will be a downward effect. Most other systems I have used that have multiple companies/payroll profiles and an employee moves from one company to another, you have to term them and rehire them into the new company. Paycom allows for transition between but still has issues. The time card hours will move to the new payroll profile when they still need to be paid out of the last. We turned a feature on but this caused our benefits to get skipped. Turned on another feature to capture the benefits and it caused the benefits to double (one in each payroll profile).

Paycom Feature Ratings

Comments

Please log in to join the conversation

Katherine Lenhart
(Vendor Representative) commented 4 months ago
Thank you for taking the time to share your feedback about Paycom! We're thrilled to hear that our platform is helping ease communication barriers and streamline processes across your organization. It's great to know that our workflows are making a positive impact for you, and we'll keep working to ensure that our automation capabilities continue to meet your needs. Thank you again for your feedback and for being a valued Paycom client.

HRIS Critic