HR Life Saver
September 23, 2022

HR Life Saver

Tara Kuckkan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as our HR record system, to track time & labor, request PTO, do payroll, enroll in and track benefits, and for performance management. We use it as a repository for company policies and documents, and to communicate with our employees. Our HSA/FSA plans are through Paylocity, as is COBRA management. We're currently exploring adding the Learning module as well, so we can create, assign, and track our own trainings. All onboarding and new hire "paperwork" is done in Paylocity now - we've eliminated all paper from HR. Paylocity created custom job-costing reports for us to upload to our accounting system. Our OSHA log is in Paylocity, my EEO-1 filing took about 5 minutes because of their reporting, and Data Insights helps us track and manage overtime expenses and find employees who may be at risk for turnover. "You can find that in Paylocity" is probably the most common sentence I utter at work!

Pros

  • The Self Service Portal is very easy to customize and provides a central place for everything our employees need.
  • Our customer service representative is very responsive and helpful.
  • Paylocity really listens to feedback from their customers, and uses it to drive updates to their product.

Cons

  • I'd like to be able to customize more of the look of Paylocity - use our company colors and logos more, especially on the employee-facing pages.
  • You can create your own performance reviews, but can't format the text within the review pages. It would be nice to be able to have bullet points or numbered lists, bold type, etc.
  • In Community, it would be really helpful to be able to add multiple pictures to a post, or a file and a picture. Right now you can only add one picture, video, or file. Sharing pictures from an event requires a post for each picture.
  • Running open enrollment through Paylocity rather than paper forms saved more than 40 hours of manual processing in HR.
  • Moving our HSA/FSA plans to Paylocity saved us more than $2,000 compared to previous vendor, plus it reduces the number of logins and apps employees have to use.
  • I can't stress enough how valuable it is to be able to eliminate all paper from HR. Plus, managers can quickly drag and drop documents and files directly to an employee's record, rather than sending to HR to be filed.
We don't currently use the Recruiting module, so I can't speak to that, but the time tracking works well for our employees. Most use the mobile app to punch in or fill in their time sheet, as they are field service technicians scattered around the country who travel to different job sites each day. The mobile punch records their GPS location when they punch and puts it right on the timecard, so supervisors can easily verify that they were at a job site when they punched in. We were able to add a custom cost center where employees can enter the job number they are working on, which has greatly simplified job costing and helps us make accurate bids for service contracts.
I send all announcements through Community now - I like that I can choose to send a notification or not, and even mark it as urgent. When our building was closed due to a snowstorm and power outage, everyone got an urgent push notification on their phones letting them know to stay home and stay safe, where an email may have been missed, especially for employees who don't have access to their work accounts from home.

Impressions have been great for increasing engagement, because employee recognition is shared with everybody. It's great to see people commenting and offering additional congratulations or encouragement for a job well done, and then those pull into employee reviews, ensuring that good work early in the year is not forgotten.

Surveys are so customizable! We have open surveys set up to anonymously report IT or HR concerns. Employees are automatically sent 30-day check-ins, which are shared with their managers so they can address concerns. When an offer letter goes out, managers fill out a survey to request IT equipment, key cards, and corporate credit cards. They are so easy to set up and there are so many ways you can use them!

We're a smaller company, and UKG is really designed more for the enterprise level. It can do a lot, but it's a bit unwieldy and expensive for what we needed. Paylocity allows us to do almost all the same things for a fraction of the cost.

We had ADP before, and we left because of customer service. Paylocity has been a huge step up in that department.

I used Vibe HCM at a previous company, and we switched to Paylocity there too before I left. Paylocity offered increased functionality, especially in the ability to store documents and HR records, and improved reporting.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity is especially useful for growing companies, because it is so customizable. We started out with pretty much just Time & Labor and Payroll, but have added several more modules as our company grows and needs change. We moved our FSA/HSA plans to Paylocity, which means employees can manage those accounts and upload receipts right from the mobile app. Surveys allowed us to cancel our SurveyMonkey account. We've added the Document Library and Onboarding, which enabled us to eliminate all paper from HR! Our employees are scattered around the country, so Community has been useful for communicating with employees wherever they are. It's really easy to add modules too, depending on which one you're adding, they can be up and running in a matter of days. I really appreciate how much control I have over what we use and how we use it.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
9
View job history
9
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
10
Performance improvement plans
9
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
9
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
9
Performance tracking
10
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Hannah Elger | TrustRadius Reviewer
    Thank you for taking the time to share your feedback! We’re glad to hear that you’re enjoying your experience with Onboarding and Community. We are continually making improvements to deliver the solutions you need, and we’re happy that our products are helping you achieve your goals. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com.

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