Less than a year with Paylocity and still learning and testing.
February 07, 2023

Less than a year with Paylocity and still learning and testing.

Siana Barrett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

My company uses Paylocity to accurately track and pay employees. Our employees clock in using a biometric scanner. We are currently underutilizing Paylocity's full advantages but I am currently working on active troubleshooting and testing with a few trusted employees so we can have our employees utilize the app.

Pros

  • clock in
  • direct deposit
  • answer any and all question I have

Cons

  • Clarity of the app, it seems very basic and rough compared to other companies such as adp
  • case manager should know more about how to use the website instead of just being able to sell it
  • not such a quick log out of the website due to inactivity
  • more consistent processes
  • reduced costs
  • easier to pull up employee information
When we figured out how to utilize core aspects better such as vacation tracking, it gave us the ability to delete some extra files such as excel sheets.
We do not utilize this feature at this time.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Paylocity is well suited to quickly paying basic hours worked, i.e. if an employee works 40 hours they get paid 40 hours. It gets a little difficult when you are trying to add second rates or commissions and can only do it at the end when you are submitting payroll.

Paylocity Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
6.0
Report builder
2
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Recruiting / ATS ()
Not Rated

Using Paylocity

1 - It is just me submitting payroll.
  • Payroll
  • Time & Labor
  • Time Off Tracking
  • better connecting with teams
  • have teams review and check for errors before payday
It has become a vital part of our orginization

Evaluating Paylocity and Competitors

Not Sure
  • Other
It was so we could accurately track the associates hours
I wouldn't.

Paylocity Implementation

When I came on board and learned the system and started applying it more implementation has gone well.
  • Implemented in-house
Not sure - I was not with the company at that time
  • Enforcing the guys to clock in and out
  • accurately tracking time off

Paylocity Training

  • Online Training
Seems straight forward

Configuring Paylocity

just right for the hand scanner
Some - we have done small customizations to the interface - pretty simple

Paylocity Support

Almost always the help hotline always finds a way to help me figure out a solution.
ProsCons
Quick Resolution
Good followup
Problems get solved
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Less knowledgeable
Our biometric scanner stopped working, I reached out in the morning, and I finally got a response late in the afternoon. The gentleman I received went through all the troubleshooting with me, overnighted a new scanner to me, and emailed me directions that were supposed to be in the box, but they were not. He was a lifesaver.

Using Paylocity

It is very simple and straightforward.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • time & labor
  • reports
  • adding commissions
Yes - It is very elementary and rough when it comes to presentation.

Paylocity Reliability

It is simple to use and straight forward
Always I can work at 5 am or 10 at night to get all my work done so my associates can get paid well.
Extremely simple

Integrating Paylocity

I do it manually
  • excel
It is all manual with me but simple enough for me to do without too much extra time taken.
I need to learn more about this

Relationship with Paylocity

I can call and they help me with all my questions
Support is quick and proffessional

Upgrading Paylocity

Comments

  • Hannah Elger | TrustRadius Reviewer
    Hannah Elger
    (Vendor Representative) commented 2 years ago
    Thank you for your feedback! We love our clients and are always happy to hear that our products are helping you be successful and achieve your goals. If you'd like to discuss your experience further, we'd love to hear from you at PCTYAdvocate@paylocity.com.

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