So many features...worth the change
February 07, 2023
So many features...worth the change
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
Payroll processing and daily use. Implementation lead on addition of new products. Resident pro, providing assistance to other users for other companies within our company set.
- design allows for intuitive use
- support documents and self help, nice training materials
- general ease of use (prior user of ceridian and paychex)
- reporting is excellent
- we have been over sold - onboarding - benefits data feeds...things that just did not work for our tax status and or thought an application worked one way and learned differently in the midst of implementation
- have dropped the ball on some tickets - takes lots of poking and pestering on our end to get things done
- support is good, but frequent change in staffing is frustrating
- implementation in general has been painful, however your staff is always good and sort of makes you feel ok about it being painful
- better employee - app interface, self service products
- less errors and ease of error correction, much better than other companies
- ease allows for better cross training and less reliance on single employees for processing
better communication between managers and HR staff
fewer errors
reporting is fantastic...access to more data
fewer errors
reporting is fantastic...access to more data
we do not currently do any of this, maybe in the future
much better in ease of use, training, and support....and reporting!
Your sales staff does a great job...maybe oversells a tad.
Your sales staff does a great job...maybe oversells a tad.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
No
Did implementation of Paylocity go as expected?
No
Would you buy Paylocity again?
Yes