Item: Paylocity
Rating: 9
Author: Verified User

Overall Satisfaction with Paylocity

Use Cases and Deployment Scope

In our company, we use Paylocity every day. It's how our employees enter their time, how we run payroll, and manage our benefits. We also handle recruiting through Paylocity as well as onboarding and offboarding, and yearly document acknowledgments. Our year-end total compensation sheets are created and distributed through Paylocity. We have increase employee engagement tremendously through community. We have 120 employees spread out across 12 locations, so we aren't all communicating regularly with each other, but community helps create a team bond.

Pros and Cons

Pros

Payroll- user friendly, flexible, and great support
Listening to needs- constant updates to address issues
PTO, Time off tracking, time card entry is all user friendly
Account Management- Our current account manager, [...], is the BEST
Earning and Deduction setup is simple
Onboarding is flexible and efficient
Automation

Cons

Taxes- We have different tax issues or questions around taxes every year (which is normal- no one's fault) and we would like to be able to speak to someone on the tax team. Instead we have to create a support ticket and wait for a response.
Training- You can definitely tell when a customer service rep or benefit rep are new because they (respectfully) have no idea what we're talking about most of the time and have to open a "ticket" that often times doesn't get resolved until we follow up. It's not their fault but I think new hire training should be better.

Return on Investment

Time savings- Paylocity has saved us so much time through automation such as with expenses- saves our Accounts Payable Specialist hours every week
Reduced errors through consistent automated workflows

Paylocity Automated Processes

We have used Paylocity to automate so much our workload. Paylocity has saved us time and/or money with the following through automation.

-Policy acknowledgment and automatic reminders through workflows
-Automated onboarding saves hours of in-person paperwork
-Expenses saves our finance teams hours. Saves employees time by having to fill out reports

Paylocity Employee Engagement

Paylocity community has made a huge impact. As I stated earlier in the survey, we have 120 employees spread out amongst 12 locations so it can be hard to create the team dynamic and promote a positive and fun work culture. Paylocity has helped us accomplish that.

Surveys have been so helpful to get employee feedback and suggestions on many different topics. We love that we can do anonymous surveys so get candid feedback.

Alternatives Considered

ADP Global Payroll, Paycor and Paycom

Paylocity has so much more wrapped into them just a payroll and HR platform. We're able to do the majority of HR functions through Paylocity. Compared to other companies the Payroll and Pay run flexibility is so much greater and would keep us from even considering these other companies.

Key Insights

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Other Software Used

Microsoft 365, Awardco

Likelihood to Recommend

Paylocity is first and foremost used by our company for Payroll, Benefits, and HR. It's so convenient having everything in our department all in one place. The benefit integrations work really well for us and the payroll process is better than other companies we've worked with. It's nice to be able to make an edit after payroll has been submitted (through the help of an expert), submit payroll late due to a holiday, or add a pay date for a bonus payment. Other companies we've worked with or looked into do not have that level of flexibility or help.

Paylocity Feature Ratings

Comments

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